Managed Services

Let Galtec help manage your network, so you can manage your business.

Time is precious. We need to know that our computer network is running predictably, optimally and securely. Galtec’s Fully Managed Service Program is a turnkey solution for any organisation that demands the utmost in network reliability and quality of service.

Total IT support and management for a fixed annual price. With the Fully Managed programme, we provide all of the benefits of an internal department for a fraction of the price of an internal team. We reduce the business impact of IT failures by minimising their occurrence and ensure that unforeseen issues are automatically raised on our Service Desk to be resolved immediately.

By optimising your network performance, you run at the peak efficiency and reliability levels that the business demands, allowing you to focus on running your business.

Program Features

24x7 Advanced Performance Monitoring

Our monitoring platform, powered by SolarWinds, provides constant monitoring of your entire environment. If any thresholds are breached, our platform will self-heal the issue, or automatically generate a service desk ticket for immediate response.

Scheduled Preventative Maintenance

By carrying out maintenance checklists every month, the Managed Service consistently optimises your network. Galtec engineers ensure that services, devices and network connectivity operates reliably, availably and securely.

Single Annual Price

Your single annual price covers all network, server and workstation support. Service Management has never been more simple. Granular monthly reporting of you entire environment validates the control you’ve gained over risk.

Monthly Network Health Review

Dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for your business and deploy the fixes you need, when you need.

Security and Backup Management

Security and Backup Management keeps your environment secure, protected and available through industry best-practices. Daily backup checks and performance monitoring of the backup environment guarantee your data is fully protected.

Real Time Optimization

Real Time Optimisation keeps your infrastructure optimised through our enterprise-class support tools. Critical issues are identified, reported, and resolved in real time before they can impact on your staff’s productivity.

Call 0113 228 2208 to speak to our Services Sales team about Galtec managed services.

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